The Company (or the “data controller”) is responsible for your information under this Privacy Policy and you may contact our Infromation Officer for any queries or requests in relation to this policy at:

This Privacy Policy applies to our website, forms, invoices, emails exchanged between parties and to all services we offer at any time. We have added a link to this Policy on our company documents and we have further made reference to this Policy in our communications with you.

Personal Information – In order for us to identify you we need information such as your name, identity number and contact details.

Additional Information – In order to provide the best service possible, we will also need additional information such as your preferences and interests.

Information To Better Our Services – In order to better our service offerings on a continuous basis, we may also collect information generated by your use of our services, including information generated by our third party service providers.

Information you give us

Once you engage with us, through our website or any other communication channel, you will no longer be anonymous to us. You will provide us with certain information. You choose to give us certain information when using our services and this includes:

• Personal information and contact details when you send us a membership request using our website or a membership application form.
• When you complete your profile, you share with us additional information, such as details on your personality, lifestyle, interests. This may include other details about you such as photos, videos and other content.
• Some of the information you choose to provide us may be considered “special” or “sensitive” information, for example your racial and religious beliefs, ethnic origins and sexual orientation. By choosing to provide this information, you consent to our processing of that information.
• When you pay for our services or any vouchers associated with our services, you may provide us or our payment services provider with information, such as your debit or credit card number or other financial information.
• If you contact us at any time, we collect the information you give us during the interaction. These may be recorded and reviewed to ensure a high quality of service.
• If you ask us to communicate with other people, or process the information of others, for example, if you ask us to send information on your behalf to one of your friends (by purchasing one of our services as a gift for someone by purchasing a corresponding voucher), we collect the information about others that you give us in order to complete your purchase. You agree that you have obtained direct consent from that person; before disclosing their information to us.

Information collected when you use our services

When you use our services, we may collect information about which services you have used and how you used them.

We use and may allow others to use cookies and similar technologies (e.g., web beacons, pixels) to recognize you and/or your device(s) when you access our website.

Your information is requested and processed in order for us to provide services to you and to improve such services. Some examples of how we use your information are as follows:

To administer your account with us and provide our services to you. Information you provide is used to:

• Create and manage your membership, if your application is successful.
• Provide you with customer support and respond to your requests.
• Communicate with you about our services, including payment.

To help you connect with others information you provide is used to:

• Share your member profile with a prospective match.
• Analyze your profile and preferences to recommend match to you and recommend you to other members who are using our services.

To improve our services and develop new ones we may:

• Administer surveys.
• Conduct research and analysis.
• Develop new service offerings on various platforms of our choice.

To prevent illegal or unauthorized activities or fraud (including the detection of fraudulent information you may provide to us) we may:

• Share your information with a third-party service provider. We will ensure that we have the requisite confidentiality agreements in place with such third parties so that they may also process your information as envisaged in this Privacy Policy. You agree that your information may be shared with third parties in the provision of services to you.
• Disclose any misrepresentation or misuse of information to the relevant legal authorities, if needed.

To ensure legal compliance we:

• Will fulfill our legal requirements (as may be amended from time to time).
• May enforce or exercise our legal rights, if we need to do so.

Sharing of information laid out in clause 6 sometimes involves cross-border data transfers, for instance to the United States of America, Europe and other jurisdictions. In this instance, your information is protected as there are contractual clauses and commitments between companies transferring personal data, binding them to protect the privacy and security of your information.

If you believe that the information we hold is inaccurate or that we are no longer entitled to use or possess it and want to request that it be rectified or deleted, you may object to its processing, you can contact us using the details listed in clause 1. You can also request a copy of your personal information we have on hand by contacting us and to provide this information to you, we may ask you to provide proof of identity before we can answer any requests. We may reject requests if the request is unlawful or if it may infringe on the privacy of another member. You have a right to lodge a complaint with the appropriate data protection authority, in your habitual residence, place of work or place of the alleged infringement if you have concerns about how we process your personal information.

It is our intention that your information is prevented from unauthorized access to or alteration, disclosure or destruction. As with all companies, although we take steps to secure information, we do not promise, that your personal information will always remain secure. We do regularly monitor our systems for vulnerabilities and attacks and regularly review our information collection, storage and processing practices and policies to update our physical, technical and organizational security measures. We may suspend your use of all or part of the services without notice if we suspect or detect any breach of security.

We keep your personal information only as long as we need it for business purposes and as permitted by applicable laws. However, your information may be retained for a longer period because we are required to keep it to comply with applicable laws; to evidence our compliance with applicable laws (such as records of your agreement to our Terms); if there is an outstanding issue, claim or dispute until it is resolved; or if the information must be kept for fraud prevention and safety and security purposes.

If you apply to become a member and engage our services, but your membership application is unsuccessful, your information is deleted within 1 (one) month of receipt; alternatively, within a shorter period, if requested by you.

Our services are restricted to members who are 22 (twenty-two) years of age or older. We do not permit members under the age of 22 (twenty-two) on our platform and we do not knowingly collect personal information from anyone under the age of 22 (twenty-two).

This policy may change at any time and we will notify our members of this before changes take effect.